We very much appreciated Mark’s extensive manufacturing background and his extensive knowledge of Fishbowl as well as his experience with the integration points with both Magento and QuickBooks. And as Mark (nor Sharpe Concepts) is not affiliated directly with Magento, Fishbowl, or Intuit he was able to provide us with an unbiased and experienced view of each system. Finally, Mark’s sense of humor was greatly appreciated by the team. In a session that could have otherwise been tense he immediately diffused any sense of angst within minutes.
Sharpe Concepts has been extremely responsive to our needs. They have worked with us to enhance the LilyPad interface to be a robust system that checks and controls many things that were not originally in the interface. They are fast, reasonably priced and extremely knowledgeable in all parts of the systems.
I wanted to express my thanks to Sharpe Concepts and especially Phil Bruno for your assistance with FishBowl Inventory. Your staff has helped us immensely with implementation of our manufacturing module and the creation of bill of materials and manufacturing orders. We now have this system running in our medical device production area and can track our product flow. Mr. Bruno also helped us with our sales order processing and shipping processes, showing us how to take advantage of some other Fishbowl features. Most recently, Sharpe helped us tie our GL accounts from Fishbowl to our QuickBooks software to eliminate a few accounting problems we were experiencing.
Sharpe Concepts has helped us successfully integrate Fishbowl and QuickBooks. Their staff is responsible and knowledgeable. They have been providing consistently good service with great attitudes. Sharpe Concepts makes timely responses to our requests. And the fact they provide on-site training is a nice bonus too.
Renaissance's Specialty Foods business engagement's with Sharpe Concepts has been a great experience. The LilyPad program has been a great saver for us and my sales reps love the fact that they have all the information on their fingertips out on the field.
Sal and his staff have been extremely helpful and responsive to all our needs thus far and are constantly working with us to improve the functionality of the program.
I believe that LilyPad is an excellent add-on value to Fishbowl and I strongly recommend for companies like mine to use since the benefits and cost savings are great.
It was refreshing to finally work with a group of individuals such as your team to really understand the capability as well as the limitations of Fishbowl.
I believe Sharpe Concepts deserves to be recognized for providing customer service and support well beyond expectations. We highly recommend them to any existing and potential Fishbowl Customers.
I have been a Sharpe Concepts customer for about 18 months now and very satisfied with their product, price, and customer service. The LilyPad integration takes half the time as the original connector did with our site and we have double the amount of products now. The price was up front no add-ons or fees and when I call their office they answer the phone or get back to me as soon as possible. I have read blogs and threads and we are not the only company to have this opinion. This letter serves as my recommendation for Sharpe Concepts as your preferred partner in website.