Fishbowl Training & Implementation
LilyPad for Fishbowl Training
LilyPad offers individualized on-site training for those Fishbowl users who feel that they would benefit from extra assistance in understanding the Fishbowl Inventory system.
LilyPad for Fishbowl’s training staff is made up of professionals with experience in both Fishbowl Inventory operation and real world experience in Manufacturing, Distribution, and Accounting tasks. Training can be scheduled for groups or individuals, using test data or copies of your actual database. Let us work together with you to create a Fishbowl Training Program that works for you.
We believe in a two-tier training approach, working with your senior managers on an Implementation Team to set the parameters and goals for the system by understanding all the features of Fishbowl Inventory and how they can fit into your current and future business processes.
Implementation Team Training Fishbowl Overview
Overview
Explains Fishbowl Inventory Software in detail, focusing on the settings that will have the greatest impact on your implementation. Our experienced trainers, working with the input of our implementation team experts, have identified the crucial areas in setting up Parts, Products, Bills of Material, and other aspects of the fishbowl system which will have the greatest impact as you move forward.
Target Audience
For your Fishbowl implementation team or management. This training is specifically designed for those people managing the implementation of Fishbowl and has proven to identify problems before they happen.
On-Site Training for Users
Overview
Once the processes have been set, and the Fishbowl system configured to your environment and business, we can develop training materials and plans.
Going "onto the floor", our trainers work with your employees, in their work environment, one on one or in small groups to do their work tasks in their environment using Fishbowl Inventory.
Target Audience
Employees in their work enviroment.
Training Delivery Options
Training can be delivered either remotely, on-site, or at an offsite location.
We can format the training to be in a classic "classroom" environment, or one-on-one. For companies farther along in the process, we can arrange "Question and Answer" sessions where specific Fishbowl topics are addressed based on the user input.
Fishbowl Implementation Services
You have determined that Fishbowl is right for you - Congratulations! Now comes the daunting task of implementing a new system while continuing to run your business.
Sharpe Concepts has assistance options for every budget and contract. Our simplest plans include Remote Assistance and Coaching options, where we build your system, deploy the software, and train your staff on your schedule. On the other end of the spectrum, we offer full onsite services where we will be at your business until the software is running the way you want.
Whatever mix of services meets your budget, we can provide. When you contract for Implementation Services from Sharpe Concepts, you insure positive results.
Fishbowl Implementation Coaching
Our coaching service allows users access to the knowledge gained by our Fishbowl Implementation Professionals through years of experience. Apply this experience to guide your project to a successful completion.
The Fishbowl Implementation Coaching package includes:
PROJECT ANALYSIS DIALOG
A comprehensive, easy to use, web-based, self-administered tool which assists you in determining which aspects of your business relate directly to the confguration of your Fishbowl Software. Based on your responses, you will receive clear, specifc instructions and recommendations for your project. Prior to delivery, each dialog report is reviewed by an experienced Fishbowl Implementation Professional to assure you get the beneft of their years of experience.
4 HOURS OF FOCUSED REMOTE TRAINING
Provided by Sharpe Concepts. Using the results of the analysis, we will provide training on the specifc features of the system you need for your business.
5 COACHING SESSIONS
(approximately 1 hour each)Work with an experienced Fishbowl Implementer to cover whatever items are required to make your software purchase successful
- Project Management
- Financial and Accounting Considerations and Best Practices
- Data Preparation and Uploading
- Software Best Practices, Tips, and Tricks
- Report Review and Configuration for Maximum Impact
- General Questions
2 GO LIVE REVIEWS
(approximately 1 hour each)- Before you go live with software, an implementation professional will review your project and point out any areas of concern.
- After you go live with the system, our Implementation Professional will review any problems encountered and work with you to create plans for dealing with issues that only arise once a system is in full production.
What Our Customers Say
We very much appreciated Mark’s extensive manufacturing background and his extensive knowledge of Fishbowl as well as his experience with the integration points with both Magento and QuickBooks. And as Mark (nor Sharpe Concepts) is not affiliated directly with Magento, Fishbowl, or Intuit he was able to provide us with an unbiased and experienced view of each system. Finally, Mark’s sense of humor was greatly appreciated by the team. In a session that could have otherwise been tense he immediately diffused any sense of angst within minutes.
Sharpe Concepts has been extremely responsive to our needs. They have worked with us to enhance the LilyPad interface to be a robust system that checks and controls many things that were not originally in the interface. They are fast, reasonably priced and extremely knowledgeable in all parts of the systems.
I wanted to express my thanks to Sharpe Concepts and especially Phil Bruno for your assistance with FishBowl Inventory. Your staff has helped us immensely with implementation of our manufacturing module and the creation of bill of materials and manufacturing orders. We now have this system running in our medical device production area and can track our product flow. Mr. Bruno also helped us with our sales order processing and shipping processes, showing us how to take advantage of some other Fishbowl features. Most recently, Sharpe helped us tie our GL accounts from Fishbowl to our QuickBooks software to eliminate a few accounting problems we were experiencing.
Sharpe Concepts has helped us successfully integrate Fishbowl and QuickBooks. Their staff is responsible and knowledgeable. They have been providing consistently good service with great attitudes. Sharpe Concepts makes timely responses to our requests. And the fact they provide on-site training is a nice bonus too.
Renaissance's Specialty Foods business engagement's with Sharpe Concepts has been a great experience. The LilyPad program has been a great saver for us and my sales reps love the fact that they have all the information on their fingertips out on the field.
Sal and his staff have been extremely helpful and responsive to all our needs thus far and are constantly working with us to improve the functionality of the program.
I believe that LilyPad is an excellent add-on value to Fishbowl and I strongly recommend for companies like mine to use since the benefits and cost savings are great.
It was refreshing to finally work with a group of individuals such as your team to really understand the capability as well as the limitations of Fishbowl.
I believe Sharpe Concepts deserves to be recognized for providing customer service and support well beyond expectations. We highly recommend them to any existing and potential Fishbowl Customers.
I have been a Sharpe Concepts customer for about 18 months now and very satisfied with their product, price, and customer service. The LilyPad integration takes half the time as the original connector did with our site and we have double the amount of products now. The price was up front no add-ons or fees and when I call their office they answer the phone or get back to me as soon as possible. I have read blogs and threads and we are not the only company to have this opinion. This letter serves as my recommendation for Sharpe Concepts as your preferred partner in website.
