How to Improve the Pick Process

Don't go picking any old process
Don’t go picking any old process

In the ever-streamlining world of warehousing, optimizing your pick process is near the top of the list for improving operational efficiency and reducing costs, right next to cycle counts. Whether you are managing an e-commerce fulfillment center or a traditional warehouse, streamlining the pick process can significantly impact your bottom line. In this article, we will explore practical strategies and best practices to enhance the pick process, ensuring smooth operations and increased customer satisfaction.

Organize the Warehouse Layout

A well-organized warehouse layout is the foundation of an efficient pick process. A thoughtfully designed space not only enhances productivity but also ensures the safety of your employees. Consider the following guidelines when optimizing your warehouse layout:

Optimal Aisles Configuration

Choosing the right aisle configuration can significantly impact the efficiency of your pick process. Two popular configurations include:

Single-Aisle: Suitable for smaller warehouses with limited SKU variety. This configuration provides direct access to all products, minimizing travel time. One drawback is this type of layout may become congested during peak periods.

Cross-Aisle: Ideal for larger warehouses with a wide range of products. This configuration allows for multiple pickers to work simultaneously, reducing congestion and improving throughput. However, this setup often requires more walking distance between aisles.

Efficient Slotting Techniques

Proper slotting techniques involve strategically assigning products to specific storage locations. By implementing efficient slotting strategies, you can reduce unnecessary travel time and optimize the pick process:

ABC Analysis: Perform an ABC analysis to categorize products based on their demand. Classify high-demand products as “A” items and locate them closer to the picking area for easy access. Medium-demand items should be placed in the middle, while low-demand items can be stored in less accessible areas.

Velocity Slotting: Analyze historical order data to identify fast-moving products. Position these items in easily accessible areas, reducing picker travel time and expediting order fulfillment.

Golden Zone: Create a designated “Golden Zone” for high-priority items that require immediate attention. Place these products near the pickers’ area to minimize picking time and ensure fast order processing.

Streamlined Receiving and Put-away Processes

Efficient receiving and put-away processes are essential for maintaining a well-organized warehouse and improving the pick process. Follow these best practices:

Standardize Receiving Procedures: Develop clear protocols for receiving shipments, inspecting goods, and updating inventory. Proper documentation and labeling at the receiving stage ensure accurate tracking and efficient put-away.

Cross-Docking: Implement cross-docking strategies for fast-moving products with minimal storage requirements. Directly transfer these items from the receiving dock to the shipping area, bypassing the put-away process altogether.

Real-Time Inventory Updates: Utilize inventory management systems to update stock levels in real-time. This enables accurate inventory tracking and eliminates potential errors during the pick process.

If you've got pallets, you can do more in less time
If you’ve got pallets, you can do more in less time

Use Pallet Management

Pallet management plays a vital role in improving the pick process. By implementing efficient pallet management practices, you can minimize errors, reduce congestion, and enhance overall productivity. Here are some key tips to optimize pallet management:

Categorize Products by Demand: Prioritize popular and frequently picked products by strategically placing them closer to the pickers’ area. By doing so, you can reduce travel time and minimize the chances of bottlenecks.

Standardize Pallet Sizes: Using standardized pallet sizes enables better space utilization, efficient stacking, and seamless integration with material handling equipment. It also reduces the risk of accidents caused by improper loading or unbalanced loads.

Implement Proper Labeling: Clearly label pallets with essential information, such as product codes, quantities, and destinations. This helps pickers quickly identify the correct pallet and eliminates potential errors.

Utilize Pallet Management Tools: Employing advanced technologies like a Mobile Warehouse or barcode scanning can provide real-time visibility into pallet locations, while also providing the ability to move, create, and track entire pallets.

Effective Order Picking Strategies

Efficient order picking is the core of a smooth pick process. Implementing effective strategies and utilizing appropriate technology can greatly enhance productivity and accuracy. Consider the following techniques:

Zone Picking

Zone picking is a popular order picking strategy that divides the warehouse into distinct zones, assigning pickers specific areas to focus on. This method reduces travel time and allows multiple orders to be picked simultaneously. To optimize zone picking:

Analyze Order Profiles: Group orders based on their characteristics, such as product type, size, or destination. This ensures that pickers are assigned zones with similar order requirements, minimizing unnecessary movement.

Pick-to-Light Systems: Implement pick-to-light systems to guide pickers to the correct locations and quantities. These systems use visual indicators to ensure accurate picking, reducing errors and enhancing efficiency.

Batch Picking

Batch picking involves picking multiple orders simultaneously, maximizing efficiency by reducing travel time. To effectively implement batch picking:

Order Clustering: Identify orders with similar product requirements and group them together. By picking multiple orders at once, pickers can minimize travel time and handle multiple tasks simultaneously.

Optimize Walking Paths: Arrange the sequence of pick locations to minimize picker movement within the warehouse. A well-optimized walking path reduces travel time and ensures efficient order picking.

Teach your employees the difference the right pick can make
Teach your employees the difference the right pick can make

Employee Training and Engagement

If you want your pick process to improve, you have to get your work co-workers onboard. Well-trained and motivated employees not only increase productivity but also contribute to a positive work environment. Consider the following practices:

Standard Operating Procedures (SOPs): Develop comprehensive SOPs that clearly outline the pick process workflow, safety guidelines, and best practices. Regularly update and communicate these procedures to ensure consistent performance.

Ongoing Training Programs: Provide regular training sessions to enhance pickers’ skills and knowledge. These sessions can cover areas such as new technologies, product familiarity, and time management techniques.

Incentives and Recognition: Implement incentive programs to motivate employees and recognize exceptional performance. This fosters a positive work culture and encourages continuous improvement.


1. How can I measure the effectiveness of my pick process improvement efforts?

To measure the effectiveness of your pick process improvements, track key performance indicators (KPIs) such as order fulfillment rate, picking accuracy, and average order processing time. Regularly analyze these metrics and compare them against baseline data to assess the impact of your optimization strategies.

2. Should I invest in automation to improve the pick process?

Automation can significantly improve the pick process by reducing manual labor and increasing efficiency. Evaluate your warehouse’s size, product variety, and order volume to determine if investing in automation, such as conveyor systems or robotic picking, is a viable option for your business.

3. How can I reduce errors during the pick process?

To minimize errors during the pick process, implement barcode scanning technology for accurate product identification. Additionally, if your business sells through multiple ecommerce platforms, use a Multi-Cart to keep incoming orders correct and on count, which leads to proper picks.

4. What role does technology play in improving the pick process?

Technology plays a vital role in enhancing the pick process. Inventory management systems, warehouse management software, voice picking systems, and automation tools can streamline operations, increase accuracy, and provide real-time visibility into stock levels and order statuses.

5. Is continuous improvement necessary for the pick process?

Yes, continuous improvement is essential for the pick process. Regularly review and analyze performance data, seek feedback from employees, and stay updated on industry best practices. This iterative approach allows you to identify areas for improvement and implement strategies to optimize the pick process further.

6. How can I ensure employee safety during the pick process?

Employee safety is of utmost importance during the pick process. Provide proper training on safe material handling techniques, enforce the use of personal protective equipment (PPE), and regularly inspect equipment for maintenance. Encourage open communication regarding safety concerns and establish a safety committee to address any issues promptly.


Improving your pick process is a continual effort as your company or product offerings grow, but the optimal strategies will help you properly scale.

By optimizing pallet management, organizing the warehouse layout, implementing effective order picking strategies, and fostering a culture of employee engagement, you can maximize efficiency, reduce errors, and enhance customer satisfaction.